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 Can I host HYIP websites?

HYIP: A high-yield investment program (HYIP) is a type of Ponzi scheme, which is an investment scam that promises an unsustainably high return on investment by paying previous investors with the...

 Can I pay monthly? Is there a contract?

Yes, you can pay monthly and there is no contract to worry about.  We suggest that you purchase yearly for a 10% discount but it is not required that you do so.

 Can I upgrade my hosting plan later?

Yes, you can upgrade your shared or reseller hosting plan at anytime. Upgrades are processed through the client portal and are automated. Some upgrades may require our team's intervention such as...

 Can I use external email like GoogleApps?

You are more than welcome to use an external mail service while hosting your sites and applications with us.  We fully support the use of GoogleApps however you are welcome to use any mail...

 Can we use PHP on the web site?

We currently support PHP5 on all of our Shared, Reseller, and Semi-Dedicated Hosting plans

 Can you help me transfer from my old host?

All Shared and Semi-Dedicated Hosting accounts include free transfer and migration assistance from your old cpanel provider. To move from your old host, you will want to submit a ticket with our...

 Do you allow Warez or Warez linking on your Netherlands servers?

Absolutely not, in fact we do not allow any illegal activities such as this on any of our servers. It does not matter the location of the server, we abide by all US laws and regulations. For more...

 Do you allow adult content?

Yes, we allow adult content on our Semi-Dedicated Hosting as long as they meet the following conditions:1) Legal in the United States2) You own the rights to distribute / display the content in...

 Do you have a money back guarantee?

We offer a 30-day unconditional money back guarantee on all web hosting, sei-dedicated, and reseller hosting services. Domain registration fees, SSL Certificates, account credits, and additional...

 Do you have uptime statistics that I can see?

You can view the server status and uptime reports of all MonsterMegs servers by visiting: Server Status Information And Uptime Reports Our servers are monitored externally by Pingdom on a 5 minute...

 Do you offer an uptime guarantee?

Yes, we offer a 99.9% uptime guarantee.In the event that your shared, reseller, semi-dedicated server has a physical downtime that falls short of the 99.9% uptime guarantee, you may be entitled to...

 Do you offer domain registration?

Domains can be registered through us for $15.95/year. You can either register the domain while ordering your hosting, or separately through the following URL:...

 Do you offer white-label reseller hosting?

Our reseller hosting platform is entirely white labeled. There are no logos of our company anywhere and the domain names provided for your nameservers are whitelabeled, generic domain names that...

 Do you provide Phone Support?

No, we no longer offer phone support. We perfer that all support questions be sent to us via our ticket system. Here are a couple reasons why the ticket system is more efficient: It will provide...

 How long will it take to setup my new account?

Account are setup instantly. On rare occasions an order might not pass our fraud preventions systems. In this case we will manually review the order and can take up to 24 hours to complete our...

 If I buy a reseller account, will you transfer all my sub-accounts?

At this time, cPanel has not developed a process for migrating resellers accounts.  There's no automated way of doing this besides going into each cPanel account, creating a full backup, copying it...

 If I upgrade my package, does my coupon still get applied?

Yes -- as long as you stay in the same category (Shared, Semi-Dedicated, Reseller Hosting) and you have a recurring coupon, then your coupon will be applied to the newer package.   Please keep in...

 The order system is not accepting my credit card - what do I do?

Our Credit Card Processor from time to time will deny certain cards based upon transaction limits and screening that is conducted on each and every transaction to help prevent fraud and identity...

 What Payment Options Do You Accept?

We accept the following Methods of Payment for Products and Services:   Credit Cards - Visa, MasterCard, Discover and AMEX Debit Cards - With the Visa and MasterCard logo. PayPal - Regular...

 What are the nameservers that I can use for my account?

The nameservers for our web hosting service are the following. Please note these are anonymous nameservers and only visible to our active customers: ns1.megpanel.com - IP Address: (23.226.228.217)...

 What are your Hosting Resource Limits?

Your resource limits are defined based on your web hosting plan.  Please see the differences below:Shared--CPU: 100% of 1 CPU Core (3.5GHz)I/O: 4Mb/sIOPS: 1024Memory: 1GBTotal Max Entry Processes:...

 What operating system do you run on your servers?

We run CentOS 6 / Cloudlinux on all of our Shared, Reseller, and Semi-Dedicated hosting servers.

 When do I get access?

Shared, Reseller, and Semi-Dedicated accounts are setup within minutes of your first payment and you will be given immediate access to begin uploading your site. If you are transferring from...

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