Yes, we offer a 99.9% uptime guarantee.
In the event that your shared, reseller, semi-dedicated server has a physical downtime that falls short of the 99.9% uptime guarantee, you may be entitled to credit of up to 5% of your monthly fee for every 30 minutes of downtime (up to, but not exceeding 100% of one monthly payment, and the credit will be applied toward future payments).
Approval of credit is at the discretion of MonsterMegs.com upon valid justification provided. Third party monitoring services are not accepted as justification due to variety of factors including monitor's network capacity/transit availability and firewalls. The uptime of the server is defined as the reported uptime from the OS (operating system) and web server. For more information, please read over our terms of service at https://www.monstermegs.com/terms-of-service/#uptime.
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Can I pay monthly? Is there a contract?
Yes, you can pay monthly and there is no contract to worry about. We suggest that you purchase...Do you allow adult content?
Yes, we allow adult content on our Semi-Dedicated Hosting as long as they meet the following...Do you have uptime statistics that I can see?
You can view the server status and uptime reports of all MonsterMegs servers by visiting: Server...Can we use PHP on the web site?
We currently support PHP5 on all of our Shared, Reseller, and Semi-Dedicated Hosting plansThe order system is not accepting my credit card - what do I do?
Our Credit Card Processor from time to time will deny certain cards based upon transaction limits...