Shared, Reseller, and Semi-Dedicated accounts are setup within minutes of your first payment and you will be given immediate access to begin uploading your site. If you are transferring from another host we will do our best to assist you in transferring your account from your old provider to us.  You will need to submit a migration request after signing up to request that we transfer your services from your old provider to your new provider.

If you do not receive your welcome e-mail with your detailed account information within 15 minutes of signing up and making your payment please make sure to check your "Spam" folder at your email provider.  Our system automatically sends out the welcome email.  Alternatively you can log into the support system at http://my.monstermegs.com and click on "My Emails" and then click on the "New Account Information" e-mail to see detailed account information.

On rare occasions an order might not pass our fraud preventions systems. In this case we will manually review the order and can take up to 24 hours to complete our review. If you have any questions about your order, we ask that you contact our billing department.

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