We offer a 30-day unconditional money back guarantee on all web hosting, sei-dedicated, and reseller hosting services. Domain registration fees, SSL Certificates, account credits, and additional software licensing fees are non-refundable.
If you wish to cancel your account and request a refund within the 30 day period, please submit an account cancellation request from the billing portal. Click here for more information on how to cancel your account.
For more details regarding our refund policy, please read our terms of service at https://www.monstermegs.com/terms-of-service/.
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Can you help me transfer from my old host?
All Shared and Semi-Dedicated Hosting accounts include free transfer and migration assistance...The order system is not accepting my credit card - what do I do?
Our Credit Card Processor from time to time will deny certain cards based upon transaction limits...Do you provide Phone Support?
No, we no longer offer phone support. We perfer that all support questions be sent to us via our...What operating system do you run on your servers?
We run CentOS 6 / Cloudlinux on all of our Shared, Reseller, and Semi-Dedicated hosting servers.Do you offer white-label reseller hosting?
Our reseller hosting platform is entirely white labeled. There are no logos of our company...