We offer a 30-day unconditional money back guarantee on all web hosting, sei-dedicated, and reseller hosting services. Domain registration fees, SSL Certificates, account credits, and additional software licensing fees are non-refundable.
If you wish to cancel your account and request a refund within the 30 day period, please submit an account cancellation request from the billing portal. Click here for more information on how to cancel your account.
For more details regarding our refund policy, please read our terms of service at https://www.monstermegs.com/terms-of-service/.
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Can I host HYIP websites?
HYIP: A high-yield investment program (HYIP) is a type of Ponzi scheme, which is an investment...If I upgrade my package, does my coupon still get applied?
Yes -- as long as you stay in the same category (Shared, Semi-Dedicated, Reseller Hosting) and...Do you allow Warez or Warez linking on your Netherlands servers?
Absolutely not, in fact we do not allow any illegal activities such as this on any of our...If I buy a reseller account, will you transfer all my sub-accounts?
At this time, cPanel has not developed a process for migrating resellers accounts. There's no...Do you provide Phone Support?
No, we no longer offer phone support. We perfer that all support questions be sent to us via our...