We offer a 30-day unconditional money back guarantee on all web hosting, sei-dedicated, and reseller hosting services. Domain registration fees, SSL Certificates, account credits, and additional software licensing fees are non-refundable.
If you wish to cancel your account and request a refund within the 30 day period, please submit an account cancellation request from the billing portal. Click here for more information on how to cancel your account.
For more details regarding our refund policy, please read our terms of service at https://www.monstermegs.com/terms-of-service/.
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Do you have uptime statistics that I can see?
You can view the server status and uptime reports of all MonsterMegs servers by visiting: Server...Do you provide Phone Support?
No, we no longer offer phone support. We perfer that all support questions be sent to us via our...Can we use PHP on the web site?
We currently support PHP5 on all of our Shared, Reseller, and Semi-Dedicated Hosting plansCan I host HYIP websites?
HYIP: A high-yield investment program (HYIP) is a type of Ponzi scheme, which is an investment...What operating system do you run on your servers?
We run CentOS 6 / Cloudlinux on all of our Shared, Reseller, and Semi-Dedicated hosting servers.