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Can I Change the Main Domain on my Account?

Yes, we can change the main domain on any account, although there is a $5.00 administrative fee...

Do you accept cryptocurrencies such as Bitcoin on your hosting services?

Yes, we accept Bitcoin, Bitcoin Cash, Ethereum, Litecoin, and Dogecoin payments on all our...

Do you store my credit card number?

We only store the last four numbers of your credit card number and the expiration date so that...

How can I upgrade my hosting package?

Upgrading your current plan to a higher package can be done from your client area with ease....

How do I cancel my hosting account?

How to cancel your account If you wish to cancel a service, you can do so from under your...

How do I enable two-factor authentication?

Two-Factor Authentication Two-Factor Authentication adds an extra layer of protection to logins....

How do I remove my credit card details from my account

For invoicing and billing purposes you are not allowed to remove your card details from your...

I've sold my site, what do I need to do?

It's not an uncommon occurance for a webmaster to either sell their site or to give it to...

What Payment Options Do You Accept?

Payment Methods MonsterMegs is able to accept multiple different forms of payment though various...

What is your billing policy?

Notification of InvoicesInvoices are created ten (10) days in advance of the invoice due date....

When will my account be suspended if I'm past due?

You have five (5) days to make payment before your account is suspended. You may make payment...

Why has my Coinpayments invoice not been marked paid yet?

Coinpayments requires 6 confimations before the funds are released and the invoice is marked as...